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Privacy Policy

Effective Date: 1 Jan 2025

Rhingle Sdn Bhd ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.

1. Collection of Personal Data

We may collect and process the following types of personal data:

  • Identity Data: Full name, identification number, date of birth, gender.
  • Contact Data: Email address, telephone number, mailing address.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We collect this data through various means, including:

  • Direct interactions (e.g., filling out forms, corresponding with us).
  • Automated technologies (e.g., cookies, server logs).
  • Third-party sources (e.g., analytics providers, advertising networks).

2. Purpose of Processing Personal Data

Your personal data may be used for the following purposes:

  • To provide and manage our services.
  • To process transactions and send related information.
  • To manage our relationship with you, including notifying you about changes to our terms or policies.
  • To administer and protect our business and website.
  • To deliver relevant website content and advertisements.

3. Disclosure of Personal Data

We may disclose your personal data to:

  • Our subsidiaries, affiliates, and related corporations.
  • Service providers and partners who assist us in operating our business.
  • Regulatory bodies, law enforcement agencies, or other parties as required by law.
  • Any other party with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include:

  • Encryption and secure servers.
  • Access controls and authentication.
  • Regular security assessments and audits.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the PDPA, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Withdraw consent to our processing of your personal data.
  • Object to the processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. International Data Transfers

If we transfer your personal data outside of Malaysia, we will ensure that it is protected in a manner consistent with the PDPA and this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Rhingle Sdn Bhd
E-23-07, Menara Suezcap 2, KL Gateway, No. 2, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Email: privacy@rhingle.com

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